Schmidt, at Vanderbilt, who focuses on security and privateness, states that Temu’s details and privateness techniques aren’t out from the everyday: The business collects lots of non-public data about customers after which deploys that details to market adverts.
This has enabled some people who have earned sufficient credit to get home products with no even offering Temu their bank card details.
Currently, nevertheless, a lot of happen to be wanting to know In the event the application is all It can be cracked up for being as videos and assessments surface area of poor good quality goods, and the information stories of congressional hearings on bad labor tactics and probable malware troubles.
In March 2024, BabyCenter did an evaluation of the app Temu and mentioned that the website had discovered products which have been recalled, may very well be copyright or circumvent U.S. safety specifications and capabilities that are important in blocking issues like choking.[fifty five]
Roper Malloy is not the just one to come across issues with a Temu buy. Temu by itself acknowledges that its orders take longer to arrive than Those people from Amazon—ordinarily seven-fifteen organization days—since they originate from “overseas warehouses.
Product charges on Temu fluctuate constantly. If you buy an item and its price tag decreases following your invest in, you'll be able to ask for a value adjustment. The real difference are going to be accessible in your account as being a Temu credit in just minutes.
TIE highlighted the ongoing issue of 3rd-bash sellers on non-EU platforms, like Temu, who bypass stringent EU protection legal guidelines. This prompted requires stricter enforcement and revision of your Toy Protection Regulation to shut legal loopholes and make sure better security for people.[54]
In other scenarios, the objects can get there on time, be respectable or high quality, and become just how They appear on Temu's Site. Solution good quality may be unpredictable, which is not so various from offerings in other on the internet retailers.
Items is usually dropped in transit, stolen from a doorstep, damaged over the transport system, or present up wanting entirely distinctive than they did on the net.
20-a person attorneys standard have despatched a letter to Temu regarding the potential violations above, together with purchaser protection concerns, like "solutions bought exclusively on Temu’s Site that fall short to sufficiently warn shoppers of potential risks connected with their products and solutions and fail to inform consumers the solutions are subject to basic safety recollects."
However, the corporate’s All round reputation is sketchy as quite a few on-line assessments and video clips display subpar high-quality items, objects which might be by no means delivered or models which have been stolen from other outlets.
The business received loads of push earlier this yr when it ran numerous advertisements over the 2024 Tremendous Bowl encouraging viewers to “shop like a billionaire” – the second 12 months within a row the business has operate this kind of marketing campaign.
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